The Complete Incoterms 2020

In the current business climate, there is an increased desire from UK companies to understand more about import and export processes with one key area being the correct application of Incoterms®.

If used correctly, they can avoid uncertainty, minimise delay and facilitate smooth operations, transport and payment.

What we have found is that companies agree to use a term within a sales or purchasing contract, without understanding the full implications, which can result in unexpected costs and risk.

This online course provides a comprehensive overview of the new 2020 version of the terms and the differences between the 2010 version.

The course will cover:

  • What are Incoterms®?

  • What are the changes from the 2010 version to the new 2020 version?

  • Understand the obligations and responsibilities for each term in the 2020 version

  • Using the most suitable Incoterm® for each mode of transport

  • Avoid pitfalls and problems from the use of unsuitable terms

  • The commercial benefits in sales negotiations


This course is designed for companies who export and import goods from both EU and Non-EU markets. The content will be applicable for all scenarios post BREXIT.

The course is suitable for people working in: Sales, Shipping/Logistics, Customer Services, Purchasing/Buyers, Freight Forwarders and Accounts.


Delegates will receive:

  • Course Certificate

  • Incoterms 2020 Chart

  • Copies of the Course Presentation

Course Duration - 3 Hours (Note the course can be taken in your own time)

Course Fee - £99 per person plus VAT

Grants for Training

As the course being offered is customs related then you can apply for a grant to cover the course fee.

All you need to do is outline on your application how the course will benefit you and how the company meets the eligibility criteria of being an importer/exporter or a customs intermediary.

To support your application please e mail us asking for a quotation showing the price of the course, which would need to be uploaded with your application.

Please note we can run this course as an in-house options if required at your premises, which can also be covered by the grant scheme as explained below. If this option is of interest, please e mail for a quote at the address below.

*The grant will give you up to 100% of the actual costs of externally provided training for your employees, up to a limit of £1,500 for each employee on the course. It will also cover the cost of training you run internally, up to a limit of £250 for each employee on the course.

To apply for a grant go here –

E Mail us for a quote at this e mail –